Frequently Asked
Questions

All orders are processed the same day and delivered within 2 to 5 business days across the United States and Canada. Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Yes, always. Every Sfeerco order ships completely free of charge with no minimum purchase required. We work directly with our suppliers to keep costs lean and pass those savings on to you.

Your order ships directly to your door. We work with a curated network of trusted suppliers to ensure fast, reliable delivery with no unnecessary stops in between. That is how we keep delivery times short and quality high.

Yes. We ship to both the United States and Canada. Delivery to Canada typically takes 5 to 8 business days. Free shipping applies to all Canadian orders as well.

Absolutely. As soon as your order is on its way you will receive a shipping confirmation email with a tracking link. You can follow your package in real time through FedEx, UPS, or USPS depending on your location.

Our collection is curated with a distinctly European design philosophy — clean Scandinavian lines, warm Mediterranean textures, and the kind of understated elegance you would find in the finest homes across Paris, Copenhagen, and Milan. Each piece is handpicked by our team for its craftsmanship, material quality, and timeless aesthetic.

Quality is at the core of everything we do. Every product in our catalog goes through a careful selection process before it is ever listed on our site. We only work with suppliers who meet our strict standards for materials, durability, and finish — which is why our customers consistently rate us 4.8 out of 5 based on verified purchases.

We do our best to represent our products as accurately as possible. That said, slight color variations can occur due to differences in screen calibration. If the color is not exactly right for your space, our hassle-free 30-day return policy means you can send it back at no cost.

Absolutely. Our furniture is designed for real life, built to handle daily use whether it is in your living room, on your terrace, or in your garden. Our outdoor collections use weather-resistant materials engineered to hold up through all seasons. We would never list anything we would not be proud to have in our own home.

We offer a 30-day return policy from the date of delivery. If you are not completely satisfied for any reason, simply reach out and we will take care of everything. No awkward questions, no hassle.

Never. Return shipping is completely free. We will email you a prepaid return label. Just print it, attach it to your package, and drop it off at any carrier location. You will not spend a single cent.

Once we receive and inspect your return, your refund is processed within 14 business days to your original payment method. You will receive a confirmation email as soon as it is done. Bank processing times may vary slightly depending on your provider.

We are sorry to hear that. Please email us at service@sfeerco.com or call (701) 498-5559 within 48 hours of delivery with a photo of the damage and your order number. We will arrange a free replacement or full refund immediately.

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna. All transactions are secured with SSL encryption.

Completely. Our store runs on Shopify, one of the world's most trusted e-commerce platforms, and uses industry-standard SSL encryption on every page. We never store your card details. All payment processing is handled by certified, PCI-compliant providers.

Yes. We offer buy now, pay later through Klarna and Shop Pay Installments. You can split your purchase into easy monthly payments at checkout, subject to approval by the provider.

Because we process orders the same day, changes or cancellations need to be requested as soon as possible. Call us at (701) 498-5559 or email service@sfeerco.com immediately after placing your order and we will do our best to accommodate you. If the order has already shipped, our free return policy applies.

First, check your spam or junk folder. Confirmation emails occasionally end up there. If you still cannot find it, email us at service@sfeerco.com with the name and email address used at checkout and we will sort it out right away.

Carrier delays can occasionally happen, especially during peak seasons. Start by checking your tracking link for the latest update. If your package shows no movement for more than 3 business days or your estimated delivery window has passed, contact us at service@sfeerco.com or call (701) 498-5559 and we will investigate immediately.